New 111 telephone service is Integrated Urgent Care

The new 111 NHS telephone service, starting on 5th September 2017 in Berkshire West and other parts of the Thames Valley has is designed as an Integrated Urgent Care service. It is more closely integrated with the out-of-hours GP service. It is anticipated that about 30% of calls will be handled by a clinician.

NHS 111 - Integrated Urgent Care (PDF)404.9 KB